Shipping & Returns

We ship all across India.

How long will it take for my order to arrive?

For express shipping orders: 

2-4 WORKING DAYS DELIVERY:

Once you place an order we will dispatch it to your desired destination address 
by the next working day. All orders placed before 12pm will be dispatched the same day.

For standard shipping orders: 

4-6 WORKING DAYS

 

How much do I pay for delivery service?

Our Express shipping charges are Rs. 145/-

Standard shipping is free.

Can I return an item?

You can return an item if:

• An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email

 If the product you receive has a genuine quality/manufacturing defect
Items must be in their original condition and need to be sent back in the same box they have arrived.

Capota reserves the right to reject returns, sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

How long do I have to return an item?

All returns must be made within 15 days of the e-mail confirming shipment.

How will i receive my refund?

Once the return has been approved, you will receive your refund via local bank transfer.

When will I receive my refund?

Once the return has been approved (the items have to be unopened and unused) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.

What should I do if the refund amount is incorrect?

Contact us on hello@capota.co and we will solve the problem as quickly as possible.